Privacy Policy – 2jbat Data Protection for Pakistani Players

2jbat is an online betting and gaming platform operated at 2jbat.biz, serving players across Pakistan. When you use 2jbat — whether you are browsing the website without an account, registering as a new player or using the platform as an existing member — we process certain personal information about you.

This Privacy Policy is our commitment to being transparent about that processing. It tells you what data we collect, why we collect it, how long we keep it, who we share it with (and under what conditions) and what rights you have in relation to your own information.

By registering a 2jbat account or using our platform, you acknowledge that you have read this Privacy Policy. This policy forms part of the broader 2jbat Terms and Conditions. For questions at any time, contact support@2jbat.biz.

The following table summarises the categories of personal data that 2jbat may collect during your use of the platform, together with how that data is typically obtained and what it is used for.

2jbat uses the personal data it collects for the following purposes. We do not use your data for any purpose not listed here without first seeking your consent where required.

Operating Your Account

The most fundamental use of your data is simply running your 2jbat account. We need your name and contact details to identify you, process your deposits and withdrawals, send you account notifications and provide customer support when you need it. Without this processing, the platform simply cannot function for you as an individual player.

Identity Verification and Fraud Prevention

2jbat is required to verify the identity of players at certain thresholds — primarily for financial security and to prevent fraud, money laundering and underage gambling. Identity data collected for this purpose is handled with particular care and is only accessed by the specific team members responsible for verification. Where verification checks are run against third-party databases, only the minimum necessary data is shared.

Processing Payments

Your financial data is used solely to process deposits and withdrawals. Easypaisa and JazzCash mobile wallet numbers are used only to execute the transactions you initiate. IBFT bank account details are used only for IBFT withdrawals you request. We do not use your financial data for any purpose other than executing the transactions you have asked for.

Responsible Gaming Monitoring

Usage data — your betting history, session lengths, deposit frequency and related activity — is monitored by 2jbat as part of our responsible gaming programme. This is not surveillance; it is care. Where patterns emerge that may indicate problem gambling, our responsible gaming team may reach out proactively. You can read more about this in our Responsible Gaming policy.

Platform Improvement and Personalisation

Technical and usage data helps us understand how the 2jbat platform is being used and where we can make it better. This includes optimising performance for Pakistani network conditions, improving mobile usability and prioritising which new features to develop. Personalisation — such as showing you games similar to those you have enjoyed previously — is based on aggregated usage patterns, not individually targeted profiling sold to advertisers.

Legal and Regulatory Compliance

Certain data is retained and processed because 2jbat is legally obliged to do so. Financial transaction records, for example, must be retained for a specified period for anti-money laundering (AML) compliance purposes. 2jbat will comply with valid legal requests from Pakistani authorities for player data, subject to applicable legal process requirements.

Marketing Communications

If you have opted in to receive promotional communications from 2jbat, we will use your contact details to send you information about offers, bonuses and new platform features. You can opt out of marketing communications at any time by contacting support or using the unsubscribe link in any email we send. Opting out of marketing does not affect your ability to use the 2jbat platform or receive essential account notifications.

2jbat processes your personal data on the following legal bases:

• Contractual Necessity: The majority of data processing at 2jbat is necessary to fulfil our contract with you — i.e., to provide the betting and gaming services you have registered to use. Account management, payment processing and customer support all fall under this basis.
• Legitimate Interests: Some processing is carried out on the basis of 2jbat's legitimate business interests, such as fraud prevention, platform security and internal analytics. We only rely on this basis where our interests do not override your own privacy rights.
• Legal Obligation: Certain processing — particularly financial record-keeping and identity verification — is required of 2jbat by applicable law and regulatory requirements.
• Consent: Where we rely on consent as the basis for processing (primarily marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of any processing already carried out.

2jbat does not sell your personal data. We do not share it with third parties for their own marketing purposes. The limited circumstances in which your data may be shared are set out below.

Payment Processors

To process your deposits and withdrawals, we must share relevant financial data with our payment processing partners — including Easypaisa, JazzCash, NayaPay, SadaPay and banking partners for IBFT transactions, as well as our card payment gateway for Visa and Mastercard transactions. These partners receive only the data they need to execute the specific transaction you have requested and are contractually prohibited from using it for any other purpose.

Game Providers

Where 2jbat uses third-party game providers — particularly for live casino products — certain session-level data (such as your player ID and session token) is shared with the provider to enable the game to function. Game providers do not receive your full identity or financial data and are contractually bound to use session data only for the purpose of delivering the game.

Identity Verification Services

Where 2jbat is required to verify your identity, we may use third-party identity verification services. These services receive the specific identity documents or data points required to perform the check and are prohibited from using that data for any unrelated purpose.

Legal Authorities

2jbat will share data with Pakistani law enforcement or regulatory authorities when required to do so by valid legal process — such as a court order or a lawful regulatory request. We will, where permitted by law, notify affected players of such requests.

Data security at 2jbat is treated as a core operational requirement, not an afterthought. The following measures are in place to protect your personal information:

• SSL/TLS Encryption: All data transmitted between your device and the 2jbat platform is encrypted in transit using SSL/TLS protocols. This applies to your login, to every page you browse on our platform and to every transaction you initiate.
• Encrypted Storage: Sensitive data fields — including passwords and certain identity verification data — are stored in encrypted form. Even in the event of a data breach, these fields cannot be read in plain text.
• Access Controls: Access to player data within 2jbat is governed by role-based access control. Staff members only access the data relevant to their specific responsibilities. Access logs are maintained and audited regularly.
• Two-Factor Authentication: 2jbat supports two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA from their account security settings.
• Penetration Testing: Our platform infrastructure undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: 2jbat maintains a documented data breach response procedure. In the event of a breach that affects your data, we will notify you promptly with details of what happened and what steps we are taking.

2jbat does not keep your personal data for longer than is necessary for the purposes for which it was collected. The following retention periods apply:

• Active Account Data: Personal data associated with an active 2jbat account is retained for as long as the account remains open and for a period of five years after account closure, to comply with financial record-keeping obligations and to handle any post-closure disputes.
• Transaction Records: Financial transaction data (deposits, withdrawals, bet history) is retained for seven years from the date of the transaction, in line with standard financial compliance requirements.
• Identity Verification Data: Identity documents submitted for verification purposes are retained for the same period as the associated account data, subject to applicable legal retention requirements.
• Support Communications: Customer support chat transcripts and email correspondence are retained for up to three years from the date of the interaction, for quality management and dispute resolution purposes.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for as long as you hold an account with 2jbat, to ensure we respect your preferences consistently.
• Technical Logs: Server logs and security-related technical data are retained for up to 12 months, primarily for fraud detection and platform security purposes.

When data reaches the end of its retention period, it is deleted or anonymised securely. Where anonymisation is applied, the resulting data cannot be traced back to you and is no longer treated as personal data.

2jbat uses cookies and similar tracking technologies on our website and in our application. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to remember certain information about your visit, making the platform more functional and personalised.

Types of Cookies Used by 2jbat

• Essential — Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without breaking the platform.
• Functional — Remember your preferences (such as language settings and game display options) to improve your experience across visits to 2jbat.
• Analytics — Help us understand how players use the 2jbat platform — which features are used most, where performance issues occur and how navigation can be improved. Data collected is aggregated and does not identify you individually.
• Security — Used to detect fraudulent activity, unusual access patterns and potential account compromise attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the 2jbat platform and you may not be able to log in or use certain features. We do not use cookies to track your activity on other websites or to serve you targeted advertising on external platforms.

You have specific rights in relation to the personal data 2jbat holds about you. These rights are explained below. To exercise any of them, contact us at support@2jbat.biz — we will respond within 30 days.

2jbat is an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires date of birth confirmation, and we conduct age verification checks at our discretion to enforce this requirement.

If you become aware that a minor has registered a 2jbat account — or if you are a parent or guardian with such a concern — please contact us immediately at support@2jbat.biz. We will investigate promptly, close any account found to belong to a minor, return any deposits made and delete all associated personal data.

2jbat has tools in place to help parents and guardians limit access to online gambling content. If you share a device with minors, please ensure your 2jbat account is secured with a strong password and, where possible, enable device-level parental controls to restrict access to our platform.

2jbat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When material changes are made, we will notify registered players via the email address on their account before the changes take effect.

The date shown in the "Last Updated" bar at the top of this page reflects the date the current version was published. We encourage you to review this policy periodically. Continued use of 2jbat after an update is published constitutes acceptance of the revised policy.

Previous versions of this Privacy Policy are available on request. If any update reduces your rights or changes how we use your data in a way you are not comfortable with, please contact us or exercise your right to close your account and request data deletion.

If you have any questions about this Privacy Policy, want to exercise your data rights or have a complaint about how 2jbat handles your personal information, please get in touch using any of the following methods:

• Email: support@2jbat.biz — use "Privacy" or "Data Request" in the subject line
• Live Chat: Available 24/7 within your 2jbat account

We aim to resolve all privacy-related enquiries promptly and will always acknowledge your contact within 48 hours. For formal data rights requests, we will provide a full substantive response within 30 days.

For broader policy reading, you may also find our Terms and Conditions and Responsible Gaming pages useful.